Awards - Letters of Recommendation - Customer Reviews

Twenty Four- 7 Roadside Assistance of Mt. Juliet, TN has received the prestigious American Towman ACE Award for achievement in service performance. Recipients were nominated by the nation’s major motor clubs and dispatch centers, including: Coach Net, Geico, National Automobile Club and Nation Safe Drivers.

The nomination guidelines for the ACE Award include: the highest percentage of calls when the estimated time of arrival is achieved, consistency in response time, written appreciation from customers, and percentage of calls serviced (instead of turning them away) thereby reflecting reliability and overall professionalism. ACE recipients rank in the top 1% of the towing industry’s service providers. The ACE Award is presented by American Towman Magazine, the leading trade publication serving emergency road service professionals.

The ACE Award was commemorated by an original design belt buckle. The buckles were presented to the towing professionals during the ACE Award Ceremony at the Baltimore Convention Center in Baltimore, Maryland at the American Towman Exposition, the world’s largest trade show and convention for emergency road service providers.

Our commitment to excellent customer service has allowed us to receive multiple awards, including the prestigious Ace Award seven years in a row!

ACE Awards for 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, & 2018.

Geico Emergency Road Service Certificate of Excellence

2011, 2012, 2013, 2014, 2015, 2016, 2017, & 2018

Geico Emergency Road Service presents this Certificate of Excellence to Twenty Four- 7 Roadside Assistance for Outstanding Customer Service.

Cross Country Automotive Services Certification of Excellence – 6/30/2009

In honor of outstanding performance and dedication Cross Country Automotive Services present Twenty Four- 7 Roadside with this certificate of recognition for your high standards of excellence.

Road America Motor Club Outstanding Service Provider Award 2013, 2017, 2018, & 2019

Road America Motor Club presents this award to Twenty Four- 7 Roadside Assistance in appreciation towards proven excellence.

USAC/MD Partnership Award 2013 & 2014

Congratulations! You have been selected as a 2013 & 2014 USAC/MD Partnership Quality Award Winner. We would like to formally congratulate you for your outstanding service in 2013 & 2014.

Allstate Roadside Services Performance Awards 2014, 2015, 2016 & 2017.

Allstate Roadside Services presents this award to Twenty Four- 7 Roadside Assistance in appreciation for your commitment to exceptional service in the worst of conditions, you were able to deliver on the promises made to our mutual customers.

Customer Reviews